High-value retail

You don't need more browsers. You need more of them to buy.

Exabloom makes sure every enquiry about a big purchase gets followed up, from the first question to the paid order. In your voice, sent by your team or on its own.

9:41
RRachel+65 9345 6789
Today
Hi! Does the oval solitaire come in a smaller size? It's for a proposal in December.
Hi Rachel! Yes, resizing takes about two weeks. Would you like to see it in person?
Thanks, I'll come by sometime.
4 days later
Hi Rachel! For a December proposal, resizing takes two weeks. Shall I hold a private viewing this Saturday 3pm?
Perfect, Saturday 3pm.
Viewing · Sat 3pm

What Exabloom did

Asked about
Oval solitaire ring
Went quiet
4 days
Follow-up
Drafted, in your voiceSent 10:02 AM

Hi Rachel! For a December proposal, resizing takes two weeks. Shall I hold a private viewing this Saturday 3pm?

SendEditor sends itself at 10 AM
Booked
Viewing · Sat 3pm

The problem.

You're paying for every enquiry about a big purchase. They asked about the ring on Instagram, you replied, they said “I'll come by”, and never did. Nobody followed up, because the floor was busy. They bought from the brand that remembered the occasion. So you lose the sale.

Exabloom solves this for you.

“I'll come by the store.” Then nothing.

She bought from the brand that made her feel looked after.

9:41
RRachelEngagement ring
Yes, it comes in sizes 4 to 8.
Thanks! I'll come by sometime.
A month later
Hi, still interested?
Seen, no reply

What Exabloom does.

9:41
RRachelFour days later
Exabloom follow-up · in your voice
Hi Rachel! For a December proposal, resizing takes two weeks. Shall I hold a private viewing this Saturday 3pm?
Perfect, thank you.

It follows up on the moment, not the product.

Custom orders, discounts and delivery promises always go to your team.

What changes.

The same enquiries. More of them become customers.

  • More viewings and orders from the same enquiries
  • Considered buyers followed up on the moment, not the product
  • Every order tracked back to the first message
  • Custom requests always reach your team

Why Exabloom.

We learn what your customers ask before a big purchase and set it up with you. Your tone, your rules on discounts.

“Handling leads was a major pain point, but Exabloom changed everything. I’ve seen an increase in lead conversions.”
CCarolyn KanFounder, Carrie K.
4.5
“This solution understands the needs of the business locally, and the vendor is easily contactable and responsive.”
Director, RetailVerified review, IMDA SMEs Go Digital
2 years ago
“Exabloom stands out as a choice I didn't regret because of its excellent Customer Success Team. Its user interface and guidance helped my team manage our business while setting us up for scaling.”
Hilary HoGoogle review

Trusted by Singapore businesses and beyond

  • Carrie K.
  • Swarna Kala Mandir
  • HaveFun Karaoke
  • HYBE Fit
  • ICON Dance Co.
  • Helix Performance Lab
  • The High Ground
  • Jus Students
  • Learning Journey
  • Write Edge

Quick answers.

Online and in store?

We follow up across both.

Luxury needs a personal touch.

We write in your tone, and it hands off to your team when it matters.

Will it discount?

Never. We set the rules with you, and discounts always go to your team.

Big purchases need a second conversation. Make sure it's with you.

Up to 50% PSG funded for eligible retailers.

  • PDPA compliant
  • CREST certified
  • Official WhatsApp Business API
  • IMDA PSG pre-approved, up to 50% funded